top of page

Refund Policy

Effective Date: [10/07/25]

1. 🔄 Returns

  • You may return unopened and unused products within [14] days of delivery for a full refund.

  • Products must be in their original packaging and in resalable condition.

  • Opened, used, or damaged items are not eligible for return unless they are defective or incorrect.

2. 🚫 Non-Returnable Items

We cannot accept returns on:

  • Opened or used supplements

  • Items marked as final sale

  • Gift cards or promotional items

3. 💳 Refunds

  • Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable unless the return is due to our error.

4. 📦 Return Shipping

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

  • We recommend using a trackable shipping service or purchasing shipping insurance.

5. ❗ Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We’ll make it right with a replacement or refund.

6. 📬 How to Start a Return

To initiate a return, please contact us at:

📧 [support@thnkpure.com] 📞

Include your order number, the item(s) you wish to return, and the reason for the return.

bottom of page